About

Hi, I'm Ben.

I'm an instructional designer with 10+ years of experience building learning programs, assessments and performance support for enterprise teams.

Who I am

I create learning for a wide range of audiences, from line workers at a fabrication plant to top-level executives. I've designed learning for Sephora, Disney, Apple and Louis Vuitton.

I combine instructional design with hands-on development. I build the courses, the tools around them and the learning analytics that show how they're used, and I'm passionate about using technology to help people reach their full potential.

How I work

Learners are at the heart of my process. I identify the challenges they face and design solutions around them.

I plan with backwards design, aligning learning objectives, assessments and practice activities with real workflows and performance needs. From there I iterate, using user testing and data analysis to keep each product learner-centered as needs evolve.

I value my working relationships with stakeholders, peers and SMEs, and I work to make sure every solution serves its audience and keeps expectations aligned across the organization.

Experience

  1. 2024 — present SephoraInstructional Designer & eLearning Developer
  2. 2020 — 2024 FreelanceInstructional Designer & eLearning Developer: customer education and software enablement
  3. 2014 — 2020 BerlitzInstructional Designer: learning programs for global enterprise clients
  4. Education Texas State UniversityB.A. German, B.A. English

Skills and tools

  • Articulate Storyline 360 & Rise
  • LMS administration
  • Learning analytics & reporting
  • SCORM, xAPI & LRS
  • Adobe Creative Suite
  • Adobe Premiere Pro
  • Power BI
  • Generative & agentic AI
  • Claude Code
  • Git & GitHub
  • Figma

Lifelong learning

When I'm not designing learning, you'll find me playing music or bouldering, sometimes with my three kids in tow. My compositions have been featured on MTV, Netflix, ESPN and more.

Whether it's a new piece of music, a new language or a hard climb, I'm always hungry for something new to learn. Lately that includes building software on the side: LinkTiles, a bookmarking app on the Chrome Web Store, and SlideScout, a review tool for Storyline courses. See my apps.

Ben bouldering on a granite boulder
Bouldering in Black Mountain, California
Ben performing onstage with a band
Onstage at Levitation festival, 2015

Get in touch.

Want to talk about my work or learning design? I'd love to hear from you.